Terms & Conditions

Terms & Conditions

PLEASE NOTE… WE DO NOT REFUND MEMBERSHIPS UNLESS A MEDICAL CERTIFICATE CAN BE PRODUCED TO SUPPORT A COMPLETE INCAPACITATION. WE DO NOT REFUND FOR A SIMPLE CHANGE OF MIND* (SEE BELOW) MEMBERSHIPS CANNOT BE TRANSFERRED. MEMBERSHIPS ARE FOR THE INDIVIDUAL MAKING THE PURCHASE (UNLESS AS A GIFT). ANY IMPROPER USE OF A MEMBERSHIP WILL RESULT IN THE CONFISCATION OF THE MEMBERSHIP KEYTAG AND CANCELLATION OF THE MEMBERSHIP WITH NO REFUND. IF AN EMPLOYMENT TRANSFER IS TO OCCUR DURING THE PERIOD OF THE MEMBERSHIP OR YOU BELIEVE YOU MAY CHANGE YOUR MIND, WE RECOMMEND A DIRECT DEBIT/ CREDIT CARD INSTALLMENT SCHEME. A $50 FEE WILL BE APPLICABLE FOR EARLY EXIT. MONTHLY MEMBERSHIPS CANNOT BE PLACED ON HOLD UNLESS FOR MEDICAL REASONS.

*A 48 HOUR COOLING OFF PERIOD EXISTS FOR ALL CLIENTS WHO PURCHASE AN OUT RIGHT MEMBERSHIP. NOTIFICATION OF TERMNATION MUST BE SUBMITTED IN WRITING TO THE CENTRE WITHIN 48 HOURS OF JOINING. A 10% CANCELLATION FEE WILL APPLY AND CLIENTS WILL BE CHARGED AT THE CASUAL RATE FOR FITNESS SERVICES ALREADY PROVIDED BY THE CENTRE. PLEASE ASK IF YOU HAVE ANY QUESTIONS REGARDING THIS AGREEMENT.